Today my Mac is off somewhere being repaired and I am stuck surfing on the couch with my work-issued T42 Thinkpad. The Thinkpad is a nice machine and the corporate-issued desktop is functional, but it's just not a Mac. When asked to compare the Mac vs PC I say that working with a Mac is like working with a computer that was designed and through through to work as in instrument to further the experience of the user. Using a PC feels like sitting in a cave, bashing away on a clay tablet with the hopes that the tablet won't break and someone may someday decipher what you were trying to say.
So, Apple, I do hope you get that hard disk thing worked out. This really should have been handled by a recall instead of just hoping that the disks wouldn't fail in record numbers. In short, the whole "disk failure" syndrome could have been managed better but that said, I just want my Mac back. Please?
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3 comments:
Hope your Mac comes back soon! Caves are so dreary.
I've had great support at an Apple Store. I'm lucky to live where there are actually a couple of them within a half-hour from me. Did you try going there, or is there not one available to you?
Oh, I went to the Apple store and the guys (and girls) there were very understanding. When my name was called I simply said "dead macbook, question mark folder at bootup" and from there my Mac's battery was removed (to get the serial number) and a form was printed and I was told "we'll contact you". That contact took about 48 hours. The local apple store was very professional. I'm glad I have them around too!!!
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